Terms and conditions​

### **Terms and conditions for official-uk-eta.com**

#### **1. GENERAL INFORMATION**

This section provides an overview of **official-uk-eta.com**, its owner, and this Privacy Policy.

**1.1 About the Privacy Policy**
This Privacy Policy governs how personal data collected from individual users (“you” or “your”) through the website **https://official-uk-eta.com**, its related domain names, software, and services (collectively, “official-uk-eta.com”) is processed.

**1.2 Third-Party Websites**
This Privacy Policy does not apply to third-party websites, applications, or software linked to **official-uk-eta.com**. We are not responsible for their privacy practices. If you share information with third parties, their rules will apply. Contact them directly for questions about their data use.
This site uses reCAPTCHA, which is subject to Google’s [Privacy Policy](https://policies.google.com/privacy) and [Terms of Service](https://policies.google.com/terms).

**1.3 Owner of official-uk-eta.com (Data Controller)**
**official-uk-eta.com** is owned and operated by **AL WAHBA LLC**, located at San Antonio, Texas, 78232, USA (“we,” “us,” or “our”).

**1.4 About official-uk-eta.com**
**official-uk-eta.com** provides information and assistance for UK Electronic Travel Authorization (ETA) applications. We may also offer hotel bookings, airline ticketing, and holiday packages for UK travelers.

**1.5 Children**
**official-uk-eta.com** is not intended for individuals under 18. We do not knowingly collect data from minors. If a minor has provided personal data, please contact us immediately, and we will remove it. Parents or guardians may use **official-uk-eta.com** for minors, but we do not enter into service contracts with minors.

**1.6 Term and Termination**
This Privacy Policy is effective as of the date stated at the top and remains valid until updated or terminated by us.

**1.7 Amendments**
We may update this Privacy Policy occasionally to meet legal or operational requirements. Please check this page frequently for updates. Changes are effective upon posting. For significant changes, we may notify you via email or seek your consent if required by law.

#### **2. WHAT DATA DO WE COLLECT?**

This section explains the types of data we collect, how we use it, and the legal bases for processing.

**2.1 Sources of Personal Data**
We collect personal data from:
– **You directly**: When you complete forms or contact us.
– **Your activity on official-uk-eta.com**: Automatically through cookies and analytics.
– **Third parties**: If legally permitted, we may receive data from third parties (e.g., payment processors).

**2.2 Collection of Personal Data**
We follow data minimization principles, collecting only what is necessary for **official-uk-eta.com**. Below is an overview of the data we collect and its purposes:

– **Online Application Form**:
We collect your country, travel document type, arrival date, trip details, passport information, full name, date of birth, email, phone number, and address. This data is used to process your ETA application, provide services, and maintain records. Legal bases: Contract performance and legitimate interests.
Storage: Until your application is processed, unless legal requirements dictate longer retention.

– **Orders and Payments**:
We collect your name, billing address, payment details (e.g., credit card or PayPal information), and trip details. This data is used to process payments and maintain accounting records. Legal bases: Contract performance and legitimate interests.
Storage: Payment data is kept as required by law (e.g., 10 years for accounting records in the UK).
Note: We do not store or share your credit/debit card details with third parties.

– **Enquiries**:
When you contact us, we collect your name, email, phone number, and message details. This data is used to respond to your inquiries. Legal bases: Legitimate interests and consent (for optional data).
Storage: Until communication ends.

**2.3 Cookies and Tracking Technologies**
We use cookies and tracking technologies to analyze usage, conduct marketing, prevent fraud, and ensure security. For details, see our [Cookie Policy](#). Legal bases: Legitimate interests and consent.
Storage: As long as necessary for analytics or until consent is withdrawn.

**2.4 Sensitive Data**
We do not collect sensitive data (e.g., health, religious beliefs) unless you voluntarily provide it.

**2.5 Refusal to Provide Data**
If you refuse to provide necessary data, we may not be able to provide services or respond to requests.

**2.6 Analytics Data**
We collect technical data like URLs, device type, operating system, browser, network, geolocation, and online behavior. This helps us analyze usage, improve services, and prevent security issues. Most analytics data is non-personal, but some (e.g., IP addresses) may be considered personal data. Legal bases: Legitimate interests and consent.

**2.7 Feedback**
If you contact us, we may keep records of your questions, complaints, or feedback. We will de-identify data where possible.

**2.8 Aggregate and De-identified Data**
Non-personal data may be combined with personal data. If de-identified, it is no longer considered personal data and may be used for any purpose.

**2.9 Newsletters**
If you opt-in or subscribe, we may send newsletters about new services, features, or offers. Legal bases: Consent and legitimate interests. You can unsubscribe at any time.

**2.10 Transactional Notices**
We may send service-related emails (e.g., order confirmations, payment receipts). These are not marketing emails and cannot be opted out of.

#### **3. HOW LONG DO WE STORE YOUR DATA?**

This section explains our data retention practices.

**3.1 Storage of Personal Data**
We store personal data only as long as necessary for its purposes or until you request deletion. For specific retention periods, see Section 2.2. Afterward, data is securely deleted.

**3.2 Storage of Non-Personal Data**
Non-personal data is retained as long as necessary for business purposes (e.g., audits, legal compliance).

**3.3 Legal Retention Requirements**
If required by law (e.g., accounting records), we will store data for the mandated period and delete it afterward.

#### **4. HOW DO WE DISCLOSE YOUR DATA?**

This section explains who may access your data.

**4.1 Disclosure to Data Processors**
We may share your data with service providers (e.g., hosting, payment processing) for purposes like:
– Operating **official-uk-eta.com**.
– Delivering services.
– Processing payments.
– Responding to inquiries.
– Legal or security purposes.
We do not sell your data.

**4.2 List of Data Processors**
Your data may be accessed by:
– UK government authorities for ETA processing.
– Payment processors like Stripe (USA).
– Analytics providers like Google, Facebook, and Twitter (USA).
– Independent contractors.

**4.3 International Transfers**
If data is transferred outside your country (e.g., UK or EEA), we ensure adequate protection (e.g., Standard Contractual Clauses).

**4.4 Disclosure of Non-Personal Data**
Non-personal data may be shared for business, research, or legal purposes.

**4.5 Legal Requests**
We may disclose data to public authorities for legal or national security purposes.

#### **5. HOW DO WE PROTECT YOUR DATA?**

This section explains our data security measures.

**5.1 Security Measures**
We use technical and organizational measures (e.g., encryption, secure networks, limited access) to protect your data. However, no online system is completely secure.

**5.2 Security Breaches**
In case of a breach, we will take reasonable steps to mitigate it. Our liability is limited to the extent permitted by law.

#### **6. HOW CAN YOU MANAGE YOUR PERSONAL DATA?**

This section explains your rights and how to exercise them.

**6.1 Your Rights**
You have the right to:
– Access your data.
– Rectify inaccurate data.
– Request erasure (“right to be forgotten”).
– Restrict processing.
– Request data portability.
– Object to processing.
– Withdraw consent.
– Lodge a complaint.

**6.2 Exercising Your Rights**
Contact us using the details below. We may ask for identification to verify your request. We will respond within 30 days.

**6.3 Complaints**
If you have concerns, contact us first. If unsatisfied, you may lodge a complaint with your local data protection authority.

#### **7. CONTACT**

For questions about this terms and conditions or your rights, contact us at:

 
– **Email**: info@official-uk-eta.com
– **WhatsApp**: +18483631345
– **Address**: San Antonio, Texas, 78232, USA

This terms and conditions ensures transparency about how we handle your data on **official-uk-eta.com**.